Current Payment Is Failed on This Transaction Please Pay via tt Please Make the Payment Again
Prepare payment issues, such as declined or incomplete transactions
If you take problems paying for Google products, yous might need to gear up a trouble with your payments profile.
Find the upshot y'all're experiencing below:
"Your transaction cannot be completed"
A variety of dissimilar situations may trigger this bulletin. Endeavour these suggestions to resolve the outcome:
- If this bulletin is followed past instructions for submitting additional information to us, please practise so. The other steps listed are unlikely to resolve this upshot.
- Check whether the billing accost for your payment method (such as a credit card) matches the accost recorded in your Google payments center settings. If they don't match, update your address in your Google payments center, and effort the transaction again.
- Try using a Google Play gift card to complete the transaction.
- Try using the best interface for your computing device:
- If you're using a desktop estimator, attempt the transaction using the Google product's website.
- If you're using a mobile device, effort using the product's mobile app (if an app is bachelor).
- If you're using guest checkout when the fault occurred:
- Try signing in to an existing Google account and placing the social club again.
- Try creating a new Google business relationship if you don't already take one and visiting the Google Store to endeavor the transaction once more.
"Unable to complete transaction: Expired card"
Cheque to see if your payment method is upwards to engagement. If it isn't, update it in the Payments center.
"Unable to complete transaction. Please use another form of payment."
Note: These steps also apply if you see the error message "Your payment didn't go through. Delight endeavour a different payment method or try over again later."
Endeavour the post-obit:
- Cheque to see if your payment method is upward to date. If it isn't, update it in the Payments heart, then try your buy again.
- Make sure you have enough money in your account for the buy.
- If you're still having issues, contact your bank to see if there's a problem with your account.
- Try making the purchase again with a different payment method.
"Your payment was declined due to an issue with your business relationship"
If y'all see this message, it might be because:
- We saw a suspicious transaction on your payments profile.
- We need a picayune more information to protect your account confronting fraud.
- We need a fiddling more information to comply with EU law (European customers only).
To fix the issue, attempt the following:
- Get to the Payments center.
- Take action on any errors or requests in the payments center.
- You might demand to verify your identity before you tin buy anything through your Google Account.
- Make sure your name, address, and payment information are up to engagement.
"Unable to process payment: Depression card balance"
You might non have enough funds in your account to make the payment. Check your account residue or contact your bank.
Ineligible or unavailable credit or debit card
Card is grayed out & says "verify on pay.google.com"
Your card was reported as stolen. Yous must verify the card earlier you can use information technology once again:
- Get to pay.google.com and sign in to your account.
- If you have multiple accounts, sign in to the business relationship with the grayed-out card.
- Click Payment methods.
- Side by side to the card that says "Verification needed," click Verify
Charge carte du jour.
- Within 2 days, you'll detect a temporary charge on your menu statement along with an 8-digit code.
- To complete verification, go to pay.google.com and enter the 8-digit code.
If yous endeavor to verify the payment method again:
- Ostend which carte du jour you want to verify.
- Cheque how long ago you tried to verify your menu.
- If less than 2 days: Await upward to 2 days.
- If more two days: Bank check your carte statement. You should observe a temporary charge from Google called "GOOGLE Test," with an 8-digit lawmaking.
Bill of fare is grayed out & says "card is ineligible"
Yous tin can't use this menu for this purchase. Try to make the buy once again with a unlike card.
If the card yous want to apply isn't listed, follow the on-screen instructions to add a new card.
Closed payments profile
Learn more than nigh what to do if you temporarily or permanently airtight your payments profile.
If y'all're yet having problem, contact back up.
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Source: https://support.google.com/paymentscenter/answer/9034675?hl=en
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